Urban Sasquatch

Hi, My name is Chad.

I’m a UX Designer passionate about crafting seamless digital experiences and high-converting marketing funnels. With 15+ years of expertise in marketing, education, product design and frontend development, I bring an open mind to every project, ensuring usability and accessibility remain top priorities.

By leveraging A/B testing, user research, and best practices, I empower users to make informed decisions. My goal is to blend strategy and design to create intuitive, impactful solutions.

LinkedIn | email

Currently working as a UX Designer for Ducks Unlimited Canada.

Work

Customer Service Journey

The top of our customer journey was fragmented. After more than five years with little to no oversight, dozens of email addresses were scattered across the company, and shared inboxes weren’t properly synced among multiple users.

Ducks Unlimited Canada

Modernize the Ducks Unlimited Canada home page to create an engaging, user-friendly experience that effectively communicates DUC’s mission and drives key actions.

Inclusion System

Worked closely with Branding Agency and Inclusion System marketing team to develop a cohesive, accessible SaaS website.